Mid Soft Skills

How do you communicate technical decisions to non-technical stakeholders?

I avoid jargon and focus on the impact. For example, when we chose to implement

server-side caching using Redis, I explained it to the product owner as “improving response

times for users and reducing load on our database.” I often use analogies or quick

visuals—like diagrams—to bridge the gap. If they understand the “why” behind a decision,

they’re usually fully supportive.

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